Anatoly Nirshberg of ParadigmNEXT

Describe an average day at your company?

No two days are alike, but there are a few constants throughout the day that we like to follow to stay organized and on track. We usually kick off the day with a team meeting to review daily deliverables per client and set up tasks on Brightpod that we revert back to throughout the day.

Another constant is the need to be constantly in team and client meetings, so I rely on my Project Managers to delve deep into the tasks at hand and keep the process moving smoothly in order to meet client expectations. Considering that we have clients and team members all over the world, we collaborate throughout the day via Slack and keep track of progress on BrightPod. That’s my window into the world of production here at ParadigmNEXT.

What is your work routine? How do you start and end your day?

I start the day by reviewing Brightpod and communications via email and Slack, each of which allows me to see updates from remote teams as well as inbound client communication. Then there are the aforementioned team and client meetings, along with daily collaborations.

I end the day by setting up tasks for remote teams in different time zones.

"With Brighpod, there's no disorganization
and our processes are much more efficient as a result."

What are your top 3 productivity hacks that help you work smarter?

Here are a few that we've implemented in our processes:

1. Using Brightpod to manage all projects and people, which helps us keep track of each aspect of our operations.

2. Using Slack to centralize all points of communication. With this tool, there's no disorganization and our processes are much more efficient as a result.

3. Working with remote teams to tap into a much larger specialized skill set pool. This allows us to have experts working in every area of our projects.

How many projects and team members do you have in Brightpod? Could you give us some insight on what kind of projects/ work you manage with Brightpod?

We currently have 18 projects and 15 people in Brightpod.

The projects we manage with the platform are either Inbound Marketing campaign projects for our clients, or web design and development projects. We have set up new templates and modified existing templates to launch these projects easily without having to recreate tasks that are constant throughout many projects. Overall, it's much more efficient.

Were you using any other tool or method before Brightpod? Why did you make the switch?

Yes. We used Basecamp. It was great to start out, but as projects became bigger and clients submitted their comments it became increasingly difficult to parse out relevant and current information from the barrage of contributions into any single project. Brightpod has allowed us to streamline the process and keep everything "clean" and organized. Ultimately, it's made project management vastly easier.

Have you ever relied on Brightpod for something unexpected related to a project or a client etc.?

Not yet, but we can see the implications. We might find additional use for Brightpod in the near future, depending on what comes up.

"Task Management is definitely our favorite and most used feature. It has the ability to create, assign and move tasks easily."

Was there a learning curve associated with Brightpod? How did your team/client adapt to a new software?

Because of the similarities to Trello, the transition was made much easier as most of our team has used Trello before.

What is your favorite, or most used Brightpod feature?

Task Management is definitely our favorite and most used feature. It has the ability to create, assign and move tasks easily.

How would you feel if you could no longer use Brightpod?

I'd be concerned about where to turn to next, considering it's is an integral part of our business at this point. We hope we can continue using it in the long term.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?

Everything is great when working on the desktop version. With so much work being done remotely, a mobile app would be a very welcome addition and would further improve our efficiency.